HASP Driver removed after windows update 8 months ago. Intella will only run via a RDP or terminal session with the dongle in place. If any of these items have a red X or a yellow warning sign, they may not have been installed properly and the drivers should be installed again. Discussions Questions Ideas Problems. OK, its happened again.

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You can run some checks on your system to see if the drivers are installed and that the license manager is running. Select the tab – Systems Settings. If you have an issue with your dongle or HASP that is not covered in the above three sections, please submit a support ticket via our support site: Don’t update over top of them.

The status should show that the License Manager is running. After you have done the steps above, you can check whether your dongle is detected by your system by following the steps below on the computer with the dongle plugged in:.

Sentinel HASP/LDK – Command Line Runtime Installer v6.60

Updates can be missed or applied out of order which stops the new license being applied to the dongle. Section 2 – Troubleshooting dongle not being detected issues.

HASP Error 33 means that the dongle driver has been blocked or deleted. Use Have Disk selection and browse to the HL driver directory. After the hardware key is plugged in another USB port, if the message window pops up and says New Codeaoft Found, then the USB key, itself, as the problem moves down the list.


Sentinel HASP/LDK – Command Line Runtime Installer v

Below is a flowchart to help identify which category your issue applies to. Check with your IT team to see whether a change that they have made is causing the issue.

For example, if the License Manager is codedoft as a service, you must stop the service before upgrading the driver. You will need to turn off your security software and then reinstall Intella as administrator. I can add more info. Update the USB drivers.

We see this with customers who have been with Vound for some time and have many older versions of Intella on their dongle. Well, now we know that you are not loading the same library dll as I am. The introduction screen of the wizard will appear. Has can also use the below options to login. Section 3 – Dongle not showing or updating to the latest version. Close this window and go back to the Properties window. Note that no internet connection is needed as the SACC codesoftt local to your computer.


Troubleshooting HASP, dongle and licensing issues

Once the file is downloaded, unzip the. Was this article helpful? This tool uses JavaScript and much of it will not work correctly without it enabled. Only the Local Hasp key is not visible. For major releases, you need to have at least days of MA left to receive a major update.

Support for HASP

You can not post a blank message. This is not a big issue as the dongle can be cleared, and the new version along with a few earlier versions for backwards compatibility can be loaded onto the dongle. Any act or omission by a reader of this site is at the sole risk of the reader, and SafeNet, Inc.

The wizard will show the file copy status and also notify you when the new HASP drivers are being installed. Fodesoft doesn’t work again. For example, if my dongle is licensed for version 2.

Does mentor guys met this problem too? This content has been marked as final.