Touching these parts can result in clogs, ink failure, and bad electrical connections. If these steps resolved the issue , you do not need to continue troubleshooting. Press the Power button to turn the product on. After installing a new cartridge, the product automatically calibrates the cartridges and prints an alignment page. Remove loose paper from the tray.
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Press the Power button to turn on the deskjrt. Slide the cartridge at a slight upward angle into its slot, and then gently push it forward until it snaps into place. If the product prints when plugged directly into a wall outlet, the power strip or surge suppressor might not be allowing enough voltage to reach the product.
Use both hands to pull out whole sheets of paper to avoid tearing them. Slide the paper length guide inward.
If the dezkjet connects to a power strip, check the switch on the power strip to make sure that it is turned on. When the issue is resolved, you can resume loading paper according to the paper tray capacity specifications for your product.
Touching these parts can result in clogs, ink failure, and bad electrical connections. Use quality paper that meets HP product specifications.
Blinking Lights on the HP Deskjet 5551 and 5552 Printers
The Power light is on In this normal condition, the following light pattern displays on the product control panel:.
Clear any jammed paper Jammed paper can cause the carriage to stall.
Pulling the paper out too quickly increases the chances of damaging the product. Determine the cartridge issue When there is an issue with a cartridge, a yellow arrow on top deskje the carriage inside the product points to a drawing of a cartridge that indicates what the issue is. Turn the door latch deskjjet, and then pull the door toward you to remove it. After installing a new cartridge, the product automatically calibrates the cartridges and prints an alignment page.
HP Deskjet 5552 Ink Cartridges
Solution No action is required. Never remove paper from the front if you can pull it from the back of the product or inside the paper tray first. Remove and reinsert the cartridge Follow these steps to remove and then reinsert the tri-color cartridge.
Click the tab that provides paper type and size settings. Press the cloth against the paper feed rollers and then rotate them upward with your fingers. Reattach the output tray.
HP Deskjet Ink Cartridges |
Make sure that the carriage can move freely Press the Power button to turn on the product. Reload the paper Remove the output tray. Do not push the paper too far into the product.
Open the document that you were trying to print when the issue occurred. The product is in an error state and needs to be reset. If you find obstructions in the paper path, skip to the section on cleaning the rollers. You need to use 10 to 25 sheets of paper only for purposes of these troubleshooting steps.
Follow these steps to remove and then reinsert the cartridges. Press and hold the Power button.
Blinking Lights on the HP Deskjet and Printers | HP® Customer Support
Solutions Follow these solutions in the order presented to resolve the issue. If the paper tears when you remove it from the rollers, check the rollers for torn pieces of paper that might remain inside the product. With the product turned ondisconnect the power cord from the rear of the product, if it is not already disconnected. Clear the paper jam through the duplexer Press the Power button to turn off the product. Insert the door into the rear of the product, and then turn the door latch clockwise to secure the door in place.
Disconnect the power cord from any power dezkjet or surge suppressor, and then plug it directly into the wall outlet.