I tried several expensive different DVDs and it is a software conflict for sure. In the end I think I need an Apple! When booting up, the system will notice the hardware is installed, and if you are lucky, will look for the missing driver automatically on the system. I have the same problem, I have tried everything, formatting, reinstalling deleting the upperfilters and lower filters, I can record CD ok but DVDS sometimes and then suddenly it stops recording and my DVD drive disappears, I restart and it reinstalls. Unfortunately there is still no clearing house for applications compatibility anywhere on the planet. I deleted it and back in business!
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Actually, to resolve this issue, I wound up calling HP tech support, instead of downloading the driver.
The problem is a conflict with ITunes registry changes used by ITunes to burn cds.
If you have Nero uninstall it before doing all of this and reinstall it. Once the program is loaded, look at the attachment I have provided.
Either locate the firmware download link, or call HP Tech Support see previous post! Thing is, I don’t remember which.
My DVD showed up in Safe mode but had trouble in a regular boot up. Modified the registry and the drive seems happy again. Unfortunately there is still no clearing house for applications compatibility anywhere on the planet.
You have nothing to loose in doing this. Well anyway, here is your PC homepage: Normally it solved the problem for me for some time, others I have to format and reinstall. I have the same problem, I have tried everything, formatting, reinstalling deleting the upperfilters and lower filters, I can record Annd ok but DVDS sometimes and then suddenly it stops recording and my DVD drive disappears, I restart and it reinstalls.
Anyone have any more suggestions??
HL-DT-ST GSAN Firmware KQ09 Download
Let HP Tech Support answer this one for you! Since chaning the registry area can be dangerous to the health of your computer! I have found out it has to do with windows updates. I still am having the same issues – I can read dvds but not cds which of course means I can’t hl-dt-s most applications.
My DIVD/CD ROM drive (HL-DT-ST DVDRAM GSAN ATA) is not – HP Support Community –
From what I’ve heard this is actually a problem caused by Microsoft and it’s software and not actually a problem caused by HP.
All forum topics Previous Topic Next Topic. Hewlett Packard Enterprise International. Uninstalling the driver didn’t help.
HL-DT-ST DVDRAM GSA-4084N Firmware KQ09 download
So i came across this blog and tried your regedit advice. All in all, it was rather simple, except, I couldn’t have done without HP tech support. Then close the Hardware Manager, and immediately reboot your system. Hi everyone, I have been fighting with my cd rom for the last 3 days to include working with HP support. Then, immediately upon reboot of the system, the computer recognizes new hardware is installed, and automatically adds the missing driver.
If you have “LowerFilter” do the same, delete it. I’ve had to reinstall the driver more times than I can count. There were 20 occurrences in hl-ct-st System Event Log of a message: I deleted it and back in business!
HL-DT-ST DVDRAM GSA-4084N resources, firmwares and drivers
I was recently having some trouble with my DVD Drive too. Hi Monica, are you using Nero?
It actually apparently comes down to a bug in Windows itself software and yet despite the numerous complaints Microsoft apparently has no intention of coming up with a permenant fix for this problem for all of us. Contact Email us Tell us what you think. In the end I think I need an Apple!