Slide the cartridge at a slight upward angle into its slot, and then gently push it forward until it snaps into place. Solution Follow these steps to reset the product. The Virtual Agent is currently unavailable. The black cartridge goes in the right carriage slot. Print Cartridge status light: Follow these guidelines when choosing paper:.

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Determine the cartridge deskjeh When there is an issue with a cartridge, a yellow arrow on top of the carriage inside the product points to a drawing of a cartridge that indicates what the issue is. Solutions A carriage jam can occur for several reasons. The list of all available drivers for your product is shown above.


The yellow arrow points to the Tri-color Cartridge Problem icon. Add to my Download Alert. Remove paper from the front of the product. A clean, lint-free cloth, or any cloth that will not come apart or leave fibers.

Choose from the following methods to remove and reattach the rear access door or duplexer to the rear of the product. The Power light and the Resume light blink simultaneously In this error condition, the following light pattern displays on the product control panel:. Turn the door latch counter-clockwise, and then pull the door away from the product to remove it.


Use a flashlight to view the mechanism inside the tray to make sure that nothing blocks the paper from engaging with the rollers.

Open download list If the product does not turn on by itself, press the Power button to turn it on. Asia Pacific and Oceania. Solution and Diagnostic Data Collection. Move the paper width guides outward. The Power light is on and the Resume light blinks.

This tool applies to Microsoft Windows PC’s only.

hp deskjet series – Free download and software reviews – CNET

Open the top cover on the product. Click the tab that provides paper type and size settings. Clean the rollers with the damp cloth. Javascript is disabled in this browser.

Community Box Recommend a new version of this software Click here to translate the product description. Insert cartridges Follow these steps to insert a cartridge. Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service?

The Power light and the Print Cartridge light are on In this error condition, the following light pattern displays on the product control panel and a message might display on the computer:. Clean the paper pick roller. Replace the cartridge Follow these steps to replace the black cartridge. The Power light, the Resume light, and the Print Cartridge light blink In this error condition, the following light pattern displays on the product control panel:. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.


If you have any problems or concerns, please report it to the xinlihao. Promote cracked software, or other illegal content.

Press the Resume button to continue printing. Do not push the paper too far into the product. Perform a power reset Follow these steps to reset 555550 product. If any torn pieces of paper remain inside xeskjet product, more jams are likely to occur. Perform a power reset Sometimes, resetting the product can clear a paper feed issue.