A blank cartridge icon does not contain the ink symbol, and does not display ink level indicators. How does HP install software and gather data? Remove selected files Download files. Modify your browser’s settings to allow Javascript to execute. Thank you for your patience.

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One or both of the Cartridge icons are blank In this error condition, the following light pattern displays on the product control panel:. Srries selected files Download files.

Touching these parts can result in clogs, ink failure, and bad electrical connections. We were unable to find any drivers for your product.

Release the OK button. This product has been exchanged for a new or refurbished product. Clear any jammed paper Follow these steps to clear any jammed paper from the product. Press down on the cartridge indicated by the icon on the control panel display to release it, and then pull it toward you to remove it from the slot.

If any torn pieces of paper remain inside the product, more jams are likely to occur. How do I resolve this issue? This product cannot be identified by Serial Number alone. The list of recommended drivers for your product has not changed since the last time you visited this page.


How does HP install software and gather data? Operating System – Windows 7, Windows 8, Windows 8.

Blinking Lights on the HP Photosmart D5100 Printer Series

hl Please enter a Product Number to complete the request. Print a self-test report Print a self-test report to make sure that the hardware functions correctly.

By completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement. The Attention light and the Print light are blinking and a ‘ Cd ‘ message flashes on the control panel display. Unable to determine warranty status.

HP Photosmart D Printer series | HP® Customer Support

Even small pieces of paper can cause paper feed issues. Javascript is disabled in this browser. It matches the product: This product was sold by a reseller. How does HP install software and gather data? Press and release the Left Arrow button. A ‘ Paper jam ‘ message displays on the computer The Attention light and the Paper icon are blinking and a ‘ Paper jam ‘ message displays on d51000 computer.


HP Photosmart D5100 Printer series

Lower the output tray completely so that the tray latch clicks securely into place. Disconnect the power cord from the rear of the product. Restart the seriee Follow these steps to turn the product off and on again, and then print a self-test report.

This process can take several minutes depending on the number of warranties being checked.

HP Photosmart D Printer series – Driver Downloads | HP® Customer Support

This product was designated to be returned to HP. If you find obstructions in the paper path, skip to the section on cleaning the rollers.

With the print side down, insert a stack of photo paper into the tray until it rests against the rear edge of the tray.

Press the Photo Tray button on the product control panel. Remove and reinsert the cartridges Press the S5100 button to turn on the product.