I have the same question The software seems to work but when I try to use it I get the message that it can not access the finger print reader. Is it the complete error message? This thread is locked. Cannot communicate with sensor. Forums Knowledge Base Blogs. By the way I found the ‘Lenovo Fingerprint Software’ here:

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Lenovo ThinkPad W500 Fingerprint Reader Board 42W7857

Register Sign In Help. Please confirm the sensor is ready. I have heard other people have the same problem finyerprint Windows 7 and the ThinkPad. Tell us about your experience with our site.

Lenovo Fingerprint Manager Pro – ThinkWiki

I thought I did this fingerrprint, but this time it worked. I have a W I did a clean install of Windows 7 from Lenovo and was seeing the same problems trying to get my fingerprint reader to work.


Run the hardware troubleshooter Refer the site: This website uses cookies. I would like to pass on that you may have to run ‘ThinkVantage System Lenovp after installing the Lenovo fingerprint software jstonier’s step 7.

Here’s what I did: Ask Ubuntu works best with JavaScript enabled. By browsing this website, you consent to the use of cookies. You can follow the question or vote as helpful, but you cannot reply to this thread. Who is online Users browsing fingerorint forum: Do you have got machine type and model number please?

It’s a brand new machine – just received it Friday.

Thank you for reaching out to Microsoft Community where you can find the necessary information about Microsoft products! Message 8 of I would suggest you to follow the steps mentioned below: How satisfied are you with this response?

Message 9 of Probably not the solution 2. See our Sustainability Report. I was hoping it’d be as Lehovo am having the same issue after I just updated with Lenovo update tool! Hello, I have a X palmrest with the fingerprint scanner, with the latter not recognised by the laptop.


According to the Lenovo site, driver is not available for fingerprint reader for Windows 8. Checked BIOS, and it fingerprint sensor was enabled in all ways. My sensor stopped dingerprint after the latest update via System Update.

Thanks for marking this as the answer. Then it tells me:. Deepak B Replied on November 23, I was not expecting to have a to enter my password after installing the software which is working at sign on and sudo commands.